"We are extremely disappointed with our fourth quarter and 2014 performance. It was a very competitive and promotional environment. In addition, the delivery issues experienced at our third party fulfillment center and related customer service issues negatively impacted revenue and gross margin. Therefore, in 2015, we are committed to sharpening our focus on product leadership, executing on our strategic plan and improving the customer experience," said Katy McCarthy, Chairman and Chief Executive Officer.
McCarthy needs to be fired.